KCV INFOTECH SOLUTIONS PRIVATE LIMITED

KCV Infotech Solutions Private Limited (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect personal and business information including:

  • Name and contact details (Email, Phone Number)
  • Company name and business information
  • Inquiry details submitted through contact forms
  • Communication data via Email, WhatsApp, SMS, or Calls
  • Website usage data (IP address, browser type, pages visited)

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to inquiries and provide requested services
  • To communicate regarding our services, updates, and support
  • To improve our website, services, and customer experience
  • To send service-related notifications via Email, Call, WhatsApp, RCS, or SMS
  • For internal business analysis and operational improvements

3. Consent

By submitting your information through our website contact form, you consent to the collection, processing, and use of your personal data in accordance with this Privacy Policy.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared:

  • With trusted service providers for service delivery
  • When required by law or legal authorities
  • To protect our legal rights and prevent misuse

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no online data transmission is 100% secure, and we encourage users to share information responsibly.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings.

7. Third-Party Services

Our services may include integrations such as WhatsApp, SMS gateways, hosting providers, and analytics tools. These third-party platforms have their own privacy policies, and we are not responsible for their practices.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Request information about how your data is used

To exercise these rights, please contact us using the details below.

10. Contact Information

KCV Infotech Solutions Private Limited
Office Address: 262-Shri Mangal Nagar, Piplyahana, Indore Kanadia Road, Indore, Madhya Pradesh, India – 452016
Email: info@kcvinfotech.in
Contact No: +91-7566240120

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. Updated versions will be posted on this page with the revised effective date.